David Muñoz

About David Muñoz

I am a Staff UX Researcher with sixteen years of experience doing research, specializing in the tech and financial services sectors. I enjoy:learning about users and empathizing with their needs;tying these findings back to business needs and objectives;working with cross-functional teams to plan, track, and deliver great software and productsI planned, conducted, analyzed, and presented the following number and types of studies to answer specific research questions:• 100+ moderated studies across various qualitative methodologies (usability testing, contextual inquiries, ethnographies, diary studies, card sorts)• 200+ remote unmoderated tests (both qualitative studies and quantitative benchmark studies) in UserZoom and UserTesting.

Experience

1. Staff Ux Researcher

   Google

   Nov 2024 — Present

   Led 50+ research studies that influenced 30+ product reqs & 15+ Director/VP product roadmap reviews. Key launched features I\'ve led research on include: Nanobanana and Beautify in Slides; Help me write and refine; Gemini in Slides; Content creation sidebar; Imagen image generationOwned Workspace UXR human eval workstream (involving 20+ AI-focused UXRs) that improved model quality by XX%.Created the Gemini Alpha program for early enterprise user feedback. Aligned 30+ stakeholders (including Legal & Eng Directors) to launch in-product study consent, leading to 5k+ customer sign-ups & 250k+ users.Secured $1MM+ in vendor budget to scale Slides UXR efforts (20+ vendor & rapid research studies).Led & organized the Workspace Mentorship program (250+ participants per year).

Education

• Duke University

  B.S., Psychology

  2006 — 2010

• Georgia Tech, MS in Human-Computer Interaction (MS-HCI)

  Master of Science (MS), Human-Computer Interaction

  2012 — 2014

Skills

• Usability Testing
• Tutoring
• Leadership
• Microsoft Office
• Statistics
• Usability Engineering
• Card Sorting
• Experimental Design
• Task Analysis
• Programming
• Editing
• User Research
• Eye Tracking
• French
• Logic Pro
• Data Analysis
• Interaction Design
• Strategy
• User Interface Design
• Rapid Prototyping
• User-Centered Design
• Presentations
• Matlab
• Persona
• Omnigraffle
• Field Research
• Javascript
• Html 5
• Android Sdk
• Project Management
• Product Management
• User Experience Design
• Psychology
• Interviews
• Research Methods
• Java
• Css3
• Pro Tools
• Information Visualization
• Focus Groups