David Dunford
Partner Business Consulting Commercial and Small Business Banking National Lead @EY
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WORK HISTORY
Partner Business Consulting Commercial and Small Business Banking National Lead @EY
Toronto, ON, CA
Partner in the Business Consulting practice at EY, focused on Financial Services, and the national leader in Corporate, Commercial, and Small Business Banking for Canada. Over ten years of management consulting experience and over twenty years’ experience in Retail and Commercial Banking across clients, marketing, channels, workforce, and products, with executive experience at two top five Canadian banks.Lead programs in commercial banking transformation, including lending transformation, sales force effectiveness, and cash management and treasury customer onboarding. Also lead programs in customer engagement, including priority segment strategy, omni-channel engagement, and customer communication strategy.
EDUCATION
University of Cambridge
MPhil, Management Studies
Northwestern University - Kellogg School of Management
Digital Marketing Strategies: Data, Automation, AI & Analytics
Institute of Corporate Directors
NFP Governance Essentials Program
INSEAD
Master of Business Administration (MBA)
Queen's University
BSc, Mechanical Engineering
SKILLS
ABOUT DAVID DUNFORD
National Leader at EY Canada for Corporate, Commercial, and Small Business Banking.A transformative financial services leader with a track record of rapidly delivering results in growth, customer experience, and efficiency with multiple personal and commercial banking groups. Translates insights into strategy to drive profitable growth. Connects data and advanced analytics to practical solutions, including digital engagement and growth. Strong communicator, from the CEO to the frontline, who builds sponsors and inspires change. Critical thinker who takes complexity and distills it to essential insights. Designer of transformational programs that lead to new behaviours, actions, and results. Known for strategic thinking, practical solutions, collegiality, and integrity.
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