David Harris
Key Accounts Portfolio Manager - Professional Services, Production and Technology @ISS Facility Services UK
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WORK HISTORY
Key Accounts Portfolio Manager - Professional Services, Production and Technology @ISS Facility Services UK
GB
Driving Strategic Leadership in Professional and Technology Services contracts across the UK & I.Transforming Food Service Operations:Leading the strategic review of the UK & I food operation framework. Implemented innovative, client-centric dining solutions that balanced quality, diversity, cost efficiency, and sustainability.Enhancing Security Operations:Directed security strategies to safeguard client assets and personnel. Partnered with cross-functional teams to establish and execute robust security measures and protocols.Optimising Engineering Services:Championed the management of engineering services to ensure the seamless functionality and efficiency of building systems. Delivered forward-thinking, sustainable solutions focused on energy efficiency and operational resilience.Driving Housekeeping Excellence:Spearheaded housekeeping strategies to uphold exceptional cleanliness and hygiene standards. Streamlined operations for maximum efficiency while enhancing the overall workplace experience.Leading Workplace Transformation:Oversaw comprehensive workplace management strategies tailored to diverse client and employee needs. Delivered innovative solutions aligned with client objectives, fostering employee well-being and productivity.Building Client Loyalty and Growth:Nurtured deep relationships with key accounts, aligning FM services to meet evolving client requirements. Played a critical role in client retention, contract growth, and maintaining long-term partnerships.Embedding ESG Principles:Supported the integration of Environmental, Social, and Governance (ESG) principles across all service lines. Focused on driving sustainability, social responsibility, and governance excellence within operations.A strategic leader passionate about creating value for clients, empowering teams, and driving continuous improvement across all facets of Facilities Management.
EDUCATION
Hartsdown Tecnology College
GCSE's, GCSE
Fleetwood Nautical Campus
Merchant Vessel Operations, Level 2
SKILLS
ABOUT DAVID HARRIS
Strategic Leader in business.Proven expertise in driving operational excellence, client retention, and sustainable growth through strategic leadership and high-performing teams. Skilled in aligning services with client objectives to exceed expectations and foster long-term partnerships. • Operational Excellence: Delivered transformational strategies in food services, security, engineering, housekeeping, and workplace management, ensuring efficiency, innovation, and cost-effectiveness. • Client Growth & Retention: Built and nurtured senior stakeholder relationships, driving contract growth and aligning services to evolving needs. • ESG Integration: Embedded Environmental, Social, and Governance principles across operations, championing sustainability and responsible practices.A results-driven leader focused on delivering value, empowering teams, and creating lasting impact.
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