David Goode
Workforce Management | Business Operations | Project Management | Process Improvement | Strategic Planning
- Role
- Corporate Vice President, Workforce Managment at New York Life
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Human ResourcesView LinkedIn profile
About David Goode
Innovative Operations Leader with 15+years of experience developing and implementing…
Experience
Corporate Vice President, Workforce Managment
Jan 2019 — Present · Tampa, FL, US
Education
St. Petersburg College
Business Administration
Skills
- Leadership
- Customer Experience
- Workforce Planning
- Vendor Management
- Contact Centers
- Strategy
- Succession Planning
- Performance Management
- Employee Training
- Outsourcing
- Process Improvement
- Forecasting
- Team Leadership
- Project Management
- Call Centers
- Interviews
- Leadership Development
- Human Resources
- Recruiting
- Employee Engagement
- Workforce Management
- Operations Management
- Coaching
- Customer Satisfaction
- Training
- Customer Retention
- Customer Service
- Talent Acquisition
- Hiring
- Management
- Team Building
- Onboarding
- Strategic Planning
- Employee Relations
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