David Gailey

About David Gailey

I\'m a customer-obsessed, human behavior nerd and strategic storyteller who helps companies and people discover and realize possible futures. In short - I help make big transformations.and build cool things. Operated, built, consulted, and excelled in roles from every perspective: Agency, Large Corporation, B-Corp, Startup, CPG, Tech/SaaS. I bring this multi-faceted lens to every problem I face.Involved in, enabled, and thrived in three acquisitions: Qualtrics by SAP (2019), Pioneer by Talespin (2022), and Talespin by Cornerstone (2024).Tools in the toolkit: Customer Success, Enablement, Storytelling, AI, Design Thinking, Tried & True MR Quant/Qual, Customer Experience (CX), Employee Experience (EX), User Experience (UX), Behavioral Science, Applied Neuroscience, Rapid Prototyping, VR, AR, XR, Experimental Design, Strategic Narrative, Visual Communication, Journey Mapping, Problem Definition, Ideation, New Product Development, Measurement & Metrics, Foresight, Public Speaking.

Experience

1. VP of Customer Success

   Crowdcomfort

   Mar 2025 — Present

Education

• Brigham Young University - Idaho

  Bachelor of Science, Business Management, Marketing

• University of Wisconsin-Madison

  Master of Business Administration (MBA), Marketing Research

Skills

• Sem
• Quantitative Research
• Analysis
• Marketing Research
• Strategy
• Microsoft Office
• Sales
• Adobe Creative Suite
• Consumer Behaviour
• Microsoft Excel
• Leadership
• Marketing
• SEO
• Presentations
• Graphic Design
• Analytical Skills
• Integrated Marketing
• Marketing Strategy
• Copywriting
• Market Research
• Editing
• Photography
• Training
• Qualitative Research
• Teamwork
• Survey Design
• Project Management
• Research
• Customer Insight
• Advertising
• Event Management
• Public Speaking
• Time Management