Dave Fredrickson
Staying focused on customer success.
- Role
- Customer Success Manager at Sinch
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Dave Fredrickson
Supporting telecommunication platforms across fundamental specialties to determine…
Experience
Customer Success Manager
Jan 2022 — Present · Chicago, IL, US
The Customer Success Manager maintains and expands relationships with an assigned customer base. The CSM is responsible for achieving retention objectives and maintaining the highest levels of customer satisfaction which includes representation of the entire range of company products and services.
Skills
- Telecommunications
- Team Leadership
- Wireless
- Customer Relationship Management (Crm)
- Management
- Wireless Technologies
- Multiprotocol Label Switching (Mpls)
- Selling
- Direct Sales
- Sales
- Solution Selling
- Voice Over Ip (Voip)
- Cloud Computing
- Software as a Service (Saas)
- Business Development
- Product Marketing
- Project Management
- Mpls
- Sales Operations
- Professional Services
- Mobile Devices
- Networking
- Co-Location
- Product Management
- Unified Communications
- Managed Services
- Saas
- Strategy
- Account Management
- Customer Satisfaction
- New Business Development
- Crm
- Voip
- Channel Partners
- C-Level
- Salesforce.com
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