David Dougherty
- Role
- Board Member at Smartaction By Capacity
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Board Member
Feb 2018 — Present
Executive Chair of the Board with CEO reporting to me, then became interim CEO as Company went through a CEO transition.
Education
University of Michigan - Stephen M. Ross School of Business
BBA, Finance
1977 — 1978
Skills
- Mergers & Acquisitions
- Contract Negotiation
- Program Management
- Crm
- Marketing Strategy
- Call Center
- Change Management
- Customer Service
- Outsourcing
- Call Centers
- Call Center Development
- Business Development
- Operations Management
- New Business Development
- Team Leadership
- Shared Services
- Entrepreneurship
- Coaching
- Public Speaking
- Offshoring
- Management Consulting
- Leadership
- Team Building
- Cross-Functional Team Leadership
- Marketing
- Competitive Analysis
- Leadership Development
- Mergers
- Go-to-Market Strategy
- Consulting
- Non-Profits
- Strategic Planning
- Vendor Management
- Customer Experience
- Process Improvement
- Management
- Contact Centers
- Nonprofits
- Business Strategy
- Strategy
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