David Evans

About David Evans

As an award-winning IT management professional with expertise in directing global IT operations and technology support functions for large companies. My background includes overseeing computer, network, telecom, and application implementation and support. I am able to design and introduce effective policies, procedures, and processes in technical and business areas, and I’m skilled at working with customers to identify needs and resolve issues effectively and quickly. Throughout my career, I have consistently produced successful technology improvements that have led to dramatic increases in profitability, efficiency, and productivity.Specialties: Planning, Design and Construction of Custom Servers and RAID Storage Architecture.Windows Technical Support.Expert Troubleshooting and Repair of Server, RAID, Desktop Systems, Notebooks, Mobile Devices and Networking Equipment.Installation, Maintenance, Repair and Support of 3rd Party Applications Software.Vendor Management, SLA Negotiations, SLA Maintenance.IT Inventory Procurement and Inventory Management.

Experience

1. Lead Telecom Engineer

   San Diego County Credit Union

   Jun 2022 — Present · Annapolis, MD, US

Skills

• Inventory Management
• Coaching
• Data Analysis
• Team Building
• Management
• Networking
• Budgets
• Salesforce.com
• Operations Management
• Team Leadership
• Strategic Planning
• Network Administration
• Project Management
• Customer Retention
• Customer Service
• Vendor Management
• Windows
• Marketing
• Performance Management
• Servers
• Crm
• Sales
• System Administration
• Visio
• Product Management
• IT Management
• Human Resources
• Program Management
• Business Development
• Access
• Negotiation
• Disaster Recovery
• Project Planning
• Training
• Customer Satisfaction
• New Business Development
• Technical Support
• Business Analysis
• Process Improvement
• Recruiting