Davide Cianci
Senior Customer Expansion Team Leader @Docplanner
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WORK HISTORY
Senior Customer Expansion Team Leader @Docplanner
Rome, IT
Cross-functional team management for the sale of products and additional modules to customersManagement of Sales and Key Account Managers in order to increase revenue and Customer SatisfactionResponsible for Upselling and Crosseling in the after-salesRelationship and improvement of synergy procedures with the Sales and Customer Success Department
EDUCATION
The new British Center
Fluent English - Intermediate Two
Wall Street English
Ielts B2
Talent Garden
Business Innovation & Digital Strategy
Università degli Studi di Roma 'La Sapienza'
Scienze Politiche
Callan School of London
Pre Intermediate Level
Istituto San Giovanni Evangelista
Diploma di Liceo Classico
SKILLS
ABOUT DAVIDE CIANCI
Always focused on customer success and how to optimize after-sales processes.I especially focused on the onboarding and relationship phase in customer farming, I followed and launched several projects both in the B2B and B2C area in the automotive and SaaS sector.“ Customers who love you will market for you more powerfully than you can possibly market yourself. “
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