Davide Ponzo
IT Coordinator @FIEGE Logistics Italia
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WORK HISTORY
IT Coordinator @FIEGE Logistics Italia
Team Coordinator and Main Local IT Point of Contact of the CSG Warehouse (ZARA) Main Responsibility- Local IT Team Leadership - Time/Project Management related to local goals - Assignment of tasks and deadline definition - Expansion and peak readiness projects- Ensuring business continuity, locally supporting the IT OPS Manager in providing full uptime of the Infrastructure- Trouble tickets management- Mentoring and coaching of the IT Team members- IT Installation, maintenance and Problem Solving Desktops and Laptops (based on Windows 10) Common use of Microsoft Office Laser multifunction printers (Ricoh) Thermal printers (Zebra-Toshiba)- Working Shifts- Voip (TIM Cloud)- Networking (Cisco)- Direct relationship with contractors and business customer- Inventory and Asset Management- File Server Maintenance and backup policy (NAS)- Intermediary contact between Inditex and Fiege staff in case of IT Related tasks/issues- Trouble Ticketing - PDA handling and troubleshooting (Toshiba Bluebird w Android)- Device Racking and startup (along with Network technicians)- Procurement tasks
EDUCATION
I.S.I.I. G.Marconi
Diploma di Perito Informatico, Informatica
SKILLS
ABOUT DAVIDE PONZO
I’m an IT Support Specialist with over 10 years of experience across fast-paced…
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