Davide Caleffi
Chief Customer Officer @Trace One
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WORK HISTORY
Chief Customer Officer @Trace One
EDUCATION
Università degli Studi di Pavia
BSc Computer Engineering
ABOUT DAVIDE CALEFFI
With a solid background in IT and over a decade of leadership experience, I’ve progressed through strategic roles, starting as Head of Engineering, evolving into Head of Product & Design, then Head of Delivery, and now proudly serving as Chief Customer Officer. This journey has equipped me with a full-spectrum view of the customer and product lifecycle. I specialize in managing the complete 360° customer journey, from detailed analysis to implementation, while consistently driving customer success, satisfaction, and long-term value. I bring over 10 years of experience leading global teams, delivering impactful results through collaboration, innovation, and execution. Backed by strong project management expertise and a PMP certification, I ensure delivery excellence and alignment across stakeholders. I also believe in the power of strategic partnerships, working closely with top IT providers to drive scalability and continuously improve the customer experience. Technology is the enabler, success of the customer is the mission.
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