David Shih

About David Shih

Accomplished and results-driven professional with extensive logistics, operations, and customer service experience. Served as the direct point-of-contact between transportation companies/3rd party logistic warehouses and internal/external stakeholders. Well-versed in domestic and international routing via full container truckload, LTL, and parcel modes. Proficient with arranging inbound freight and fulfilling outbound orders. Adept at successfully resolving shipping and operational issues. Utilized ERP and TMS systems to manage transactions and inventory, track shipments, perform accounting metrics, and create reports. Exceptional written and verbal communication skills. Detail-oriented and able to prioritize assignments to meet deadlines. Areas of Expertise• Project Management • Trade Compliance• Dangerous Goods Handling• Third Party Logistics• Global Logistics • Strategic Planning• Inventory Control• Order Fulfillment• Supply Chain Management• Cost Reduction• Process Optimization• Warehouse OperationsComputer & Software Skills• Pivot Tables, V-Lookup• Microsoft Office (Word, Excel, Outlook)• Google Suite (Gmail, Hangouts, Docs, Sheets)• CRM Systems - Salesforce• ERP Systems - NetSuite, SAP, Oracle, Quickbooks• EDI Platforms - TrueCommerce, CommerceHub

Experience

1. Logistics & Operations Manager

   Boviet Solar

   Oct 2017 — Present · San Jose, CA, US

   Headed customs release and delivery of 120+ full containers weekly from U.S. ports to job sites• Collaborated with overseas headquarters to finalize sailing schedules and confirm clients’ project timeframes are met• Submitted requests for quotes to trucking establishments to determine best freight option• Conducted monthly and quarterly inventory audits across 8 warehouses and presented results to executive team• Reviewed, approved, and executed customer and vendor service agreements• Mentored, provided support, and delegated assignments to 3 direct reportsSelected Accomplishments- Saved in drayage and chassis charges for organization’s 350-container project with its premier account- Maintained 100% inventory accuracy at 3PL providers for entire duration with company- Avoided demurrage charges on 99.8% of container loads

Education

• University of California, Davis

  B.A., Sociology - Organizational Studies

Skills

• Shipping
• Supply Chain
• Policy
• Quality Assurance
• Warehouse Operations
• Strategic Planning
• Customer Relationship Management (Crm)
• Team Building
• Management
• Procedures Compliance
• Project Management
• Supply Chain Management
• Inventory Control
• Leadership
• Shipping & Receiving
• Customer Service
• Logistics Management
• Operations Management
• Customer Relations
• Cost Reduction
• Revenue Growth
• Budgets
• Productivity Improvement
• Logistics
• Customer Satisfaction
• Negotiation
• Contract Negotiation
• Process Optimization
• Sales