David Michaels

About David Michaels

SUMMARY:• An accomplished portfolio, program, and business relationship manager in both IT and Learning and Development functions in large, global organizations• A seasoned, empathetic leader of diverse, technical, customer and business facing resources, both direct and matrix, vendor and employee, globally dispersed and collocated• A very broad set of experiences across the enterprise and the business of IT, including Business Relationship Management, IT PMO, vendor management, Organizational Change Management, infrastructure, software automation, and strategic program/portfolio/product management• A proven, results oriented,\"people and process\" focused contributor to any team that values collaboration and empathetic leadership as key elements to successPROFESSIONAL GOALS:• To assist an organization of any size to improve upon their strategic to program planning processes around major change initiatives impacting people, systems and digital transitions• To lead teams through constantly changing environments, ensuring they are respected and encouraged to grow as individuals and members of a high performing team in business and IT organizations• To help organizations ensure IT and/or major change initiatives are run as a successful, high value, critical part of the businessCORE COMPETENCIES:• Business Relationship Management – Strategic planning alignment; demand management; direct customer (internal and external) engagements; business case development; resource planning; roadmap planning; etc.• Process and Systems experience across clinical and corporate business functions• Full PLC leadership experience in delivering and adopting results for IT business clients, L&D business clients (ADDIE Model), and for the business of IT using various methodologies• Program and Project Management Office experience in governance process definition, training, systems integration and support, organization change/adoption, risk management and metrics reporting• Team Leadership, including globally dispersed teams, contract and employee, up to 35 direct reports and leading teams of up to 50 through team managers• Full budget management from 3-5-year planning to monthly results analysis and reporting• Workforce analysis, planning and execution• Successful, creative on and offshore strategic vendor and partner management• Excellent presentation and meeting facilitation skills• Enterprise level, multi-year program management applying organizational change management principles• Prioritize and problem solve in challenging business situations

Experience

1. IT Business Partner (Brm)

   BSI

   Nov 2023 — Present · Raleigh-Durham-Chapel Hill, NC, US

   I am performing in a Business Relationship Management role for the Consulting business division in BSI.

Education

• National University

  MBA, Management Information Systems

  1985 — 1987

• University of Arizona

  BSBA, Management Information Systems

  1981 — 1983

Skills

• Governance
• Meeting Facilitation
• Business Process Improvement
• Data Center
• Project Delivery
• Onshore and Offshore Partnerships
• Software Development
• Program Management
• IT Operations
• Workforce Planning and Management
• Strategy
• Organizational Change Management
• Analysis
• Cross-Functional Team Leadership
• Disaster Recovery
• Partnerships
• Project Planning
• Team Leadership
• Integration
• Global Program Management
• Project Portfolio Management
• IT Management
• Workshop Facilitation
• Project Management
• Business Process
• Strategic Planning
• Ms Project
• Sdlc
• Solution Architecture
• Full Sdlc
• Cloud Computing
• Enterprise Software
• Enterprise Architecture
• Training
• Outsourcing
• IT Strategy
• Learning and Development Planning, Development and Delivery
• Business Intelligence
• Process Improvement
• Consulting