David Cj Rahner
New York City’s “Concierge of the Year”, twice a finalist at the “Big Apple Awards.” Member of: Les Clefs d’Or USA, NYCAHC. Recipient of: The President’s Volunteer Service Award, A National Congressional Medal of Service
- Role
- Concierge at The Carlyle, A Rosewood Hotel
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About David Cj Rahner
I am a luxury hospitality professional with over a decade of Concierge experience at The…
Experience
Concierge
Jun 2021 — Present · NY, US
The Carlyle, A Rosewood Hotel Extraordinary Award, March 2025- Forbes audit 100% score- Magic Moment of the Month Winner, February 2023- Deliver Five Star, Five Diamond, Concierge services for a clientele of 192 rooms, suites, and 28 private cooperative apartments, consistently exceeding guest satisfaction benchmarks- Curate bespoke itineraries by arranging luxury transportation, securing sold-out Broadway and special event tickets, VIP dining reservations, and exclusive access to New York City’s top cultural and nightlife experiences- Anticipate guest needs and resolve complex requests across email, phone, and in person, achieving a reputation for flawless execution and discretion- Consistently accomplish high-pressure, time-sensitive requests, recognized for making the “impossible” possible- Cultivate and maintain trusted relationships with repeat guests, industry leaders, and local partners, enhancing guest loyalty and the hotel’s reputation- Represent The Carlyle, A Rosewood Hotel at industry events and association meetings, strengthening professional networks, and contributing to the hotel’s continued recognition for excellence
Education
Wagner College
Bachelor of Arts - BA, Theatre Performance and Speech
2002 — 2006
Matawan Regional High School
High School Diploma, College Prep
1999 — 2002
Skills
- Rooms Division
- New Home Building
- Front Office
- Team Building
- Musical Theatre
- Exceeding Customer Expectations
- Opera
- Demolition
- Singing
- Tourism
- Customer Retention
- Customer Service
- Customer Satisfaction
- Hospitality Industry
- Concierge Services
- Opening Hotels
- Customer Engagement
- Public Speaking
- Time Management
- Multitasking
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