David Butler
Senior IT Process Analyst | Release Management | Project Management
- Role
- Senior IT Process Analyst at UPS
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About David Butler
As an IT professional, I have obtained the necessary skillset to lead and provide organizational value to ensure project progression and success. I have worked collaboratively with project stakeholders, applications development teams, quality assurance analyst, senior executives and project portfolio management teams to find viable solutions in planning and execution while balancing communication with Agile practices. I have also supported project and business objectives by ensuring projects are implemented successfully, while meeting deadlines throughout tracking development milestones, deliverables, and deployment activities.I have also completed a Masters in Information Technology with a concentration in Project Management from Wilmington University in Delaware.
Experience
Senior IT Process Analyst
Oct 2020 — Present
Develop and coordinate scheduling for Enterprise Software releases• Developed a dashboard utilizing Power BI to allow a simplified view of overall project health and change record status• Provide weekly executive status to senior management regarding Software deployment releases and Building engineering project status• Created process and procedures documentation for the IT Governance implementation• Serve as a member of the Business Relationship Management team as a liaison between project teams, architects and various stakeholders
Education
Rowan College at Gloucester County
Associate
Wilmington University
Master's degree
2017
Stockton University
BA
Wilmington University
Masters
Skills
- Help Desk Support
- Customer Service
- Sharepoint
- Access
- Computer Hardware
- Call Centers
- Microsoft Office
- System Administration
- Strategic Planning
- Technical Support
- Networking
- Windows Xp
- System Deployment
- Software Documentation
- Xp
- Vmware
- Management
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