David MacDonald

Sr Managed Services Consultant @Sprinklr

Winnipeg, MB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Sr Managed Services Consultant @Sprinklr

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CA

Currently consulting on 3 GSA accounts (Including Sprinklr\'s highest revenue account) to provide solutions to increase productivity and happiness for their teams using Sprinklr• Produce various best practice reporting dashboards for Care, Engagement, and Research to help clients track performance and help them to better engage with their customers/audiences • Collaborate with other Sprinklr colleagues to provide solutions based on our experience and feedback from various Sprinklr builds

EDUCATION

2007 — 2009

Humber College

Police Foundations Diploma Program (Hons)

2009 — 2012

Humber College

Bachelor of Applied Arts (Hons), Criminal Justice

SKILLS

Social NetworkingInvestigationsCustomer ServiceSocial MediaVirtual TeamsFast LearnerPrivate InvestigationsOnline ModerationOnline GamingFacebookCommunity ManagementPublic SpeakingCommunity SitesCriminal JusticeContent StrategySecurityTeam LeadershipTime ManagementCommunity BuildingSocial GamesVirtual WorldsManagementVideo Games

ABOUT DAVID MACDONALD

Hey, I\'m Dave. I have years of experience in moderation, community management, project management and most recently, helping clients to get the best experience out of using Sprinklr. I am passionate about working with clients to find solutions that will make their day-to-day easier via configurations or just using my experience managing teams of community managers and moderators to help drive value for their customers.

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David MacDonald — Sr Managed Services Consultant at Sprinklr in Winnipeg, MB, CA | Unifers