David Hoffman
Director, IT Operations @Home Franchise Concepts
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WORK HISTORY
Director, IT Operations @Home Franchise Concepts
Irvine, CA, US
Responsible for strategy, leadership, and day-to-day management of Infrastructure, Cybersecurity, DevOps, Service Desk and Site Support• Develop and identify Key Performance Indicators (KPI’s) to establish performance baselines and measure improvements. Hold periodic reviews to monitor progress and take corrective action or process improvements as needed.• Maintain IT department’s high level road map to ensure IT capabilities support the overall business goals and objectives. Execute initiatives as required to deliver required capabilities.• Establish operational and capital budgets to address the needs of the various areas of the IT department. Ensure adherence to overall financial objective of the business.• Manage and mentor IT Operations personnel promoting their professional growth
EDUCATION
Villanova University
M.S, Electrical Engineering
PennWest California
B.S, Mathematics and Computer Science
SKILLS
ABOUT DAVID HOFFMAN
Accomplished IT leader, offering more than 20 years of first-rate skills in directing complex, large-scale technology organizations and global projects in enterprise infrastructure and applications. Excel at motivating, training, and managing 150+ technical personnel to develop mission-critical solutions for Fortune 500 companies across a broad array of industries; including semiconductors, computer software, high-tech, and IT services.• Leveraging exceptional technical and leadership acumen tuned for building and leading cross-functional teams of subject matter experts, senior managers, and key stakeholders to implement and drive execution of all aspects of enterprise-wide infrastructure technologies and engineering solutions in challenging, growth-oriented environments.• Recognized for achieving delivery of programs faced with budget and timeline pressures, requiring optimization on several fronts. Established track record of delivering multi-million-dollar IT projects and reducing costs through productivity improvements, automation, and optimization. Adept at public speaking and presentations.CORE COMPETENCIESStrategic Planning & Execution Project/Program Management Multi-Year Roadmap Design CRM Client Needs Fulfillment Embedded Systems Automation & Simulation Budget & Financial Management Enterprise Solutions Delivery Software / System Development Life Cycle (SDLC) Team Building & Leadership
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