David Boling
Service is the key.
- Role
- Area Supervisor Websupport at Infoplaceusa
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About David Boling
Building relationships and solving problems for businesses, communities, and people are…
Experience
Area Supervisor Websupport
May 2015 — Present
Recruit, train, and mentor guest service representatives and managers to deliver outstanding customer service and drive sales growth.• Conduct comprehensive audits and coaching sessions across multiple centers, providing actionable insights to management and marketing teams.• Develop and customize Guest Services programs, collaborating with marketing to launch innovative initiatives tailored to customer needs.• Manage sales reporting, scheduling, payroll budgets, and team goal setting to ensure operational excellence.• Address employee concerns through progressive counseling and conduct performance evaluations to foster continuous improvement.• Lead ongoing team coaching and development efforts, enhancing operational efficiency and elevating customer satisfaction.
Education
Central Piedmont Community College
In process, Associates of Arts
2008 — 2010
Skills
- Time Management
- Reputation Management
- Public Speaking
- SEO
- Social Media
- Social Media Marketing
- Microsoft Excel
- Adobe Creative Suite
- Marketing
- Customer Service
- Creative Content Production
- Social Media Coach
- Human Resources
- Business Networking
- Microsoft Office
- Email Marketing
- Training
- Customer Satisfaction
- Public Relations
- Professional Networking
- Administrative Assistants
- Event Planning
- Advertising
- Event Management
- Brand Creation
- Mac Os X
- Digital Media
- Promotions
- Google Analytics
- Customer Engagement
- Social Media Strategist
- Blogging
- Administrative Support
- Digital Marketing
- Editing
- Newsletters
- Building Relationships
- Microsoft Word
- Coaching
- Nonprofits
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