David Arthur
Account Manager @LanguageLine Solutions UK
Signup · Get unlimited contacts
WORK HISTORY
Account Manager @LanguageLine Solutions UK
SKILLS
ABOUT DAVID ARTHUR
I have worked in Relationship and Account Management for over 8 years in multiple sectors with the last 4 years being in the payments sector. Most recently, I have gained extensive experience managing multiple client accounts across multiple countries offering multiple and varying types of payment card products while also developing and maintaining relationships with the key stakeholders, both internally and externally, in an attempt to grow the existing business.Key Skills:Client Relationship ManagementOperational Account ManagementCustomer Satisfaction (inc. NPS)Multi-Channel SupportMulti-Country Account ManagementKPI Reporting and AnalysisKey Stakeholder RelationshipsProject Implementation Support and Delivery (where needed)Pricing & Contract negotiationsExperience:Technical SupportCustomer ServiceComplaint ManagementRamp Up/Down situationsDeveloping strong relationships & teamsFast Paced & High DemandInbound Sales knowledgeOnshore, Offshore & Nearshore supportAccount Development through structured plans
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.