David Karp

Customer Success + Growth Executive | Building Trusted, Scalable Post-Sales Teams | Fortune 500 Partner | AI Embracer

Role
SVP, Customer Success at Billtrust
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About David Karp

What if your customer success story could transform an industry?As a seasoned leader with over 30 years of experience in post-sales leadership, my journey has been driven by one mission: to transform customer relationships into powerful growth engines. At DISQO, I spearhead a dedicated team focused on delivering unmatched value that drives not only client success but also our organizational growth.My passion lies in harmonizing culture, technology, and data. By enhancing performance through innovative strategies, we can create experiences that resonate and lead. As a certified mentor and lifelong learner, I blend my expertise with a genuine commitment to uplifting my colleagues, clients, and community. Each day, I begin with faith, exercise, and the conviction that today\'s challenges will become tomorrow\'s success stories.When I\'m not leading transformative initiatives, I serve as an Advisory Board Member for the University of Oklahoma’s Customer Experience Certificate Program, sharing insights to shape future leaders.I invite you to connect with me for collaborations, speaking engagements, or simply to share ideas on advancing customer success. Let\'s lead the conversation on what it truly means to be customer-centric in the age of AI.

Experience

  1. SVP, Customer Success

    Billtrust

    Dec 2025 — Present · Dallas, TX, US

Education

  • Quantic School of Business and Technology

    Executive MBA

  • University of Virginia

    BS, Computer Science, English

Skills

  • Coaching
  • Management Consulting
  • Strategic Partnerships
  • Sales Process
  • Negotiation
  • Competitive Analysis
  • Contract Negotiation
  • Selling
  • Start-Ups
  • Business Development
  • Cross-Functional Team Leadership
  • Marketing Strategy
  • Enterprise Software
  • Sales Management
  • Compliance
  • Sales
  • Business Analysis
  • Inspiring Leadership
  • Customer Relations
  • Process Improvement
  • Leadership
  • Sales Operations
  • Customer Service
  • Marketing
  • Contract Negotiations
  • Business Strategy
  • Consultative Selling
  • Team Leadership
  • Direct Sales
  • Lead Generation
  • Vendor Management
  • Management
  • Team Building
  • Market Research
  • Organizational Culture
  • Team Management
  • Program Management
  • Account Management
  • Change Management
  • Crm

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David Karp — SVP, Customer Success at Billtrust in Dallas-Fort Worth, TX, US | Unifers