David Williams

About David Williams

As a top-performing Senior Systems Analyst in Identity and Access Management, I am always looking for opportunities that will help me grow and allow me to work in an environment that rewards hard work and innovation. My current position has allowed me to develop the ability to manage multiple projects and communicate clearly and concisely to a wide audience while taking advantage of my computer literacy, creative thought processes and educational background. I pride myself in being able to build and maintain quality-working relationships that allow me to work within the team to streamline operations through innovation.

Experience

1. Senior System Engineer

   Salesforce

   Oct 2022 — Present

   Coordinated the SOX quarterly periodic access review process for over 150 assets.• Documented and maintained the schedule for quarterly access reviews.• Worked with application/technology platform owners to identify access review requirements and ensure they are documented and periodically maintained.• Communicated with all necessary stakeholders and business partners on status, completions, and required access removal, and/or escalations needed to complete the campaigns.• Ensured team stayed on track with projects and daily work as the SCRUM lead and helped remove any blockers.• Maintained systematic evidence for audit purposes.• Interacted with internal and external audit teams regularly to provide documentation/evidence as needed.• Tracked process effectiveness, measurement, and optimization.• Created and maintained processes, procedures, and other program documentation.• Monitored and analyzed security risks and metrics to identify themes, trends, correlations, and variances.• Prepared reports for multiple audiences with varying business objectives.• Performed status reporting in a way that drives risk-based business decision-making and action.• Coordinated with various teams and departments, to ensure alignment, share best practices and held teams accountable to deadlines.• Assisted with the overall execution of compliance programs aimed at achieving and maintaining industry accreditations and certifications.• Performed validation for new and existing Applications to Identity life cycle tools (SailPoint) to ensure data is correct and will pass regulatory audits.• Drove continuous improvements to IAM processes through data analysis, customer feedback and innovation.• BoldForce Business Resource Group finance chair where our mission is to inspire change and promote equity, leveraging our platform to empower communities and drive positive impact in strategic Salesforce partnerships.

Education

• Western Washington University

  Bachelor’s Degree, Management Information Systems, General

  2006 — 2011

Skills

• Bmc Remedy
• Identity & Access Management (Iam)
• Strategic Planning
• Team Leadership
• Microsoft Office
• Management
• Sharepoint
• Testing
• Microsoft Excel
• Software Documentation
• Visual Basic
• Social Media
• Requirements Analysis
• Leadership
• Otrs
• Project Management
• Quality Assurance
• Social Networking
• Business Analysis
• Program Management
• Hipaa
• Management Consulting
• Customer Service
• Mac Os X
• Process Improvement
• Microsoft Sql Server
• Destiny
• Access
• Ibm Mainframe
• Metrics
• Visio
• Quality Center
• Databases
• Analysis
• Troubleshooting
• Data Analysis
• Epic Systems
• Information Security
• User Acceptance Testing