David Williams

Experience

1. Manager, Human Resources and Employee Relations

   Universal Orlando Resort

   Feb 2024 — Present · Orlando, FL, US

   Supports senior management team to ensure fair and consistent enforcement of policies and practices. Ensures legal compliance and understanding of policies and processes. Investigates employee work place situations including claims of harassment and employee performance. • Supports management in leading employee engagement. Supports the Employee Satisfaction Survey efforts by assisting management with communication and action planning. Works with management to identify and manage the employee impact of company decisions and changes. • Provides advice and consultation for front-line hourly employees on policy interpretation, EAP issues, employee conflict, etc. Acts as liaison between management and core HR by assisting with programs or communicating information relating to payroll, records, benefits, training, compensation and staffing. • Mentors and provides guidance to staff related to their career goals. Motivates staff to accomplish company goals. Builds bench strength within the operational division by identifying training and development opportunities. • Understands and actively participates in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities.

Education

• Lipscomb University

  Bachelor of Science (BS)

  2003 — 2007

• The Chicago School of Professional Psychology

  Master's degree

  2012 — 2014

• Cornell University

  Employee Relations & Investigations Certificate