David Waller

Network Planner @DHL Supply Chain

Southampton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Network Planner @DHL Supply Chain

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Southampton, GB

EDUCATION

1995 — 1996

Bournemouth University

Legal Practice Course

1992 — 1995

Southampton Solent University

Bachelor of Laws (LLB)

SKILLS

Time ManagementEmailComplaint ManagementService DeliveryBusiness AnalysisCustomer ExperienceVendorsEnergy MarketsCustomer RetentionEnergyCustomer ServiceCustomer SatisfactionContact CentersRepresented British Gas in County Court CasesSlaChange ManagementCall CentersWorked on Ombudsman Cases, Consumer Focus, Media, Mp and Legal CasesBusiness Process MappingCourt CasesTraining DeliveryTeam ManagementWorking with Other Energy Suppliers on Complex CasesCoachingNegotiationTelephony,Emails and CorrespondanceMediation and Negotiation with Solicitors and CustomersMediationMediaSolicitorsPerformance ManagementCrmCall CenterManagementStakeholder ManagementTeam LeadershipHigh Level Customer Relations

ABOUT DAVID WALLER

Dealing effectively with consumer enquiries within our growing utility industry. To provide resolution in complex cases in and act in partnership with the regulatory bodies of the energy market. Enhance the customer experience by improving communications via telephone, email, letters, Facebook and other social media. Working with The Ombudsman, Consumer Futures and answering MP enquiries.

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David Waller — Network Planner at DHL Supply Chain in Southampton, GB | Unifers