David Wairima Bwayo

David Wairima Bwayo

Computer Information Systems Graduate | Bridging Technology and Business | Experience with Industry Leaders: Boeing, VMware, T-Mobile, and Apple.

Role
Mobile Expert at T-Mobile
Location
Washington, DC, US
LinkedIn followers
500 followers

About David Wairima Bwayo

I am a graduate of Howard University’s School of Business, holding a bachelor’s degree in Computer Information Systems. My career is marked by a unique combination of technical expertise and business insight, honed through internships at industry leaders such as The Boeing Company and VMware, as well as professional roles at T-Mobile Inc. and Apple Inc. I am passionate about leveraging technology to drive innovation and business success, and I thrive in dynamic environments where I can contribute to transformative projects.

Experience

  1. Mobile Expert

    T-Mobile

    Sep 2023 — Present · WA, US

    Provided exceptional customer service by identifying customer needs and offering tailored mobile solutions, consistently achieving and exceeding monthly sales targets for mobile devices, plans, and accessories-Collaborated with team members to meet store goals, assisted in training new employees on product knowledge and sales techniques, and contributed to maintaining an organized and efficient store environment-Conducted in-depth product demonstrations, educating customers on the latest mobile devices, plans, and features, enhancing customer satisfaction and driving sales of new and upgraded devices, leading to a 20% increase in accessory sales per quarter-Troubleshoot and resolve technical issues to meet customers’ needs, as well as complete accurate paperwork and transactions according to company policies and procedures.

Education

  • Howard University School of Business

    Bachelor of Business Administration - BBA

    2019 — 2024

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David Wairima Bwayo — Mobile Expert at T-Mobile in Washington, DC, US | Unifers