David W Aguilar

About David W Aguilar

I am a results-driven IT Program & Project Manager with 15+ years of experience…

Experience

1. Sr Program Project Manager

   Consult Our Source, Llc

   Apr 2005 — Present · San Francisco, CA, US

   Professional Summary: Experienced in managing IT and information security projects with a focus on Zero Trust Initiative, adept at collaborating with all levels of management, support staff, and vendors. Skilled in developing enterprise reporting dashboards using PowerBI, creating detailed assessment reports, and facilitating cross-functional global IT teams. Proficient in ITIL v3 and v4 assessments and NIST Pre-Audit assessments, with a strong ability to improve processes and reduce costs.Key Skills and AccomplishmentsProject Management:Managed IT and Information Security projects, including Zero Trust Initiative. Developed project charters, detailed project plans, and facilitated project milestone reviews with stakeholders. Delivered timely executive updates and reporting metrics, contributing to overall portfolio statuses. Drove PMO phase deliverables to completion and managed project backlog with the Chief of Staff.IT Service Management:Implemented IT Service Management across the enterprise, focusing on process engineering. Conducted ITIL v3 and v4 assessments, ensuring alignment with industry standards. Facilitated pre and post-implementation testing with internal and external customers.Vendor Management and Collaboration:Worked with vendors such as ServiceNow, BMC Remedy, and HP Service Desk. Facilitated work sessions with cross-functional global IT teams and ensured requirements met industry standards.Information Security and Compliance:Performed NIST Pre-Audit Assessments to ensure compliance. Developed ITIL processes end-to-end, enhancing internal and external processes to reduce costs.Communication and Leadership:Facilitated daily stand-ups and weekly team meetings, ensuring effective internal project team communications. Escalated high and critical issues to senior management and aligned with their objectives. Developed high-level strategy presentations and project plans for all implementations.