David Turner
Service Director at DARCARS Volvo of Rockville
- Role
- Service Director at Darcars Volvo of Rockville at DARCARS Automotive Group
- Location
- Germantown, MD, US
- LinkedIn followers
- 500 followers
About David Turner
Relationship Architect • Direct Sales • Service and Sales Leadership • Operations…
Experience
Service Director at Darcars Volvo of Rockville
Nov 2023 — Present · Rockville, MD, US
Passionate leader driving excellence in automotive service at Darcars Volvo of Rockville. Oversee all service department operations to ensure top-tier customer service and operational efficiency. Mentoring and inspiring a dedicated team of service advisors, technicians, and support staff to deliver exceptional results. Implementing strategic initiatives for revenue growth while maintaining a customer-centric focus. Proven track record in automotive service management, committed to surpassing industry standards. Leading with dedication, precision, and a relentless pursuit of service excellence. Seeking opportunities to innovate and elevate the automotive service experience for our valued customers.
Education
Salisbury University
Bachelor of Science (B.S.), Marketing and Communications
2006 — 2008
Montgomery College
Associate's degree, Business
2004 — 2006
Skills
- Forecasting
- Cold Calling
- Profit
- Sales Management
- Marketing Strategy
- Sales
- Automotive
- Pricing
- Microsoft Word
- Team Leadership
- Microsoft Excel
- Inventory Management
- Account Management
- Retail
- Customer Satisfaction
- New Business Development
- Management
- Team Building
- Retail Sales
- Sales Operations
- Customer Retention
- Customer Service
- Direct Sales
- Marketing
- Customer Experience
- Leadership
- Sales Process
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