David Tau

Manager, Program Management

Role: Strategic Initiatives Manager, Veeqo at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

About David Tau

Operations and strategy leader with 15+ years at Amazon, specializing in scaling global support and investigation organizations, leading complex cross-functional initiatives, and improving customer and seller experience. Known for building durable operating models, translating ambiguity into execution, and partnering with product, risk, and finance teams to drive measurable business impact.

Experience

Strategic Initiatives Manager, Veeqo
Amazon
May 2025 — Present · Seattle, WA, US
Strategic Support Leadership: Establish operating cadence, roadmap ownership, and a scalable program management structure. Drive prioritization across initiatives and translate operational data, risks, and dependencies into executive-ready narratives to enable informed decision-making and effective execution.• Bad Debt & Risk Investigations Leadership: Lead bad debt and risk investigation initiatives, partnering with Finance, Risk, and Product teams to identify root causes, implement preventative controls, and reduce financial and operational exposure.• Carrier Management Liaison: Serve as the primary liaison to carrier management partners, leading escalations, influencing new operational processes, and improving resolution paths for high-impact seller and fulfillment issues.• Seller Friction & Change Management: Partner with Product and Tech teams on key initiatives likely to introduce seller friction, leading proactive seller engagement strategies, content updates, and support readiness plans to minimize negative seller experience impacts.

Education

University of Washington
BA, Economics, International Studies, French
2003 — 2008

Contact information

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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About David Tau

Experience

Strategic Initiatives Manager, Veeqo

Education

University of Washington

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