David Somorin

Service Delivery Manager @Informa

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2017 — Present

Service Delivery Manager @Informa

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London, GB

EDUCATION

2008 — 2012

Kingston University

BA(Parttime), Business Management Practice.

ABOUT DAVID SOMORIN

The strong foundation of my success to date comes from delivering a first class service to the business. I have been actively delivering business and technology solutions in support of corporate objectives. I have also shown stellar success in maintaining effective stakeholder management relations to enable the ongoing service delivery.My key strengths revolve around production of service review packs, evaluation of project readiness for go-live stage, and maintenance of highest level of operational service delivery. The following are my most relevant abilities: Identifying customer needs Overseeing service delivery Integrating service design and operational requirements Implementing effective performance management processesI am an expert in overseeing incident management, change management, problem management, and overall service delivery outcomes. Throughout my career I managed to work independently with minimal supervision and resolve problems while maintaining strict adherence to control procedures and regulations.

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David Somorin — Service Delivery Manager at Informa in London, GB | Unifers