David Sheridan
Operations and Support Senior Manager @CACI International Inc
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WORK HISTORY
Operations and Support Senior Manager @CACI International Inc
US
Manage $250 million operational budget for military client’s supply-chain management system to ensure delivery of products to bases: CONUS and OCONUS. • Support strategic planning within the US Military, including 5-year planning and measurement/ reporting of established SLAs, OLAs and KPIs. • Create ServiceNow integration and roll out best-practice processes in work-streams. • Manage Training and Testing teams of 16-resources with the responsibility of developing and maintaining the Training Portal, UPK Courses, MTS and Gold Disk, CPU Testing, Automation and Manual Scripting, and FUT, SIT and GAT. • Partners with other senior management to develop short and long-term strategies and is responsible for implementing these strategies. • Led decision-making processes by collaborating with leadership from both the US Government and US Military regarding strategic plans, budgets, resource allocation, operation plans and policies. • Responsible for upholding security and confidentiality regulations, and facility policies and procedures for access and review of all records. • Prepare, execute and oversee annual “Profit Plan” including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair and third-party contracts. • Evaluate fiscal metrics and adjust activities to meet or exceed performance expectations. • Coordinate with other departments, as necessary, to ensure upgrades and repairs are completed efficiently and effectively and according to federal and local compliance.
EDUCATION
Pfeiffer University
Bachelor of Arts, Communication, 3.4
Catonsville Community College
Associate's degree, General Studies and Spanish, 3.4
ABOUT DAVID SHERIDAN
Over the last 10 years I have worked my way up to an Executive Level Consultant. A few of my top clients have been the United States Marine Corps, United States Army, the Department of Defense, the Department of the Interior and the Center for Medicare and Medicaid. The teams I’ve led have been recognized and received honors for their Integrity, Dedication and Innovation. I have upper-level certifications and training in a variety of areas. For example- Agile Methodology - Amazon Web Services (AWS)- ServiceNow - OATS I have extensive experience in:* Project Management * Operations Management * IT Management * Training Team Management * Help Desk/Customer Service Management (ServiceNow and Remedy)* Test Team Management (Manual and Automation)* Sales Management I have worked incredibly hard to be where I am today, but I am far from done. I enjoy and welcome every challenge and I have high expectations for what\'s to come in my professional career.
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