David S. Jackson
Field Operations Manager @ DISH Network | MBA | PMP
- Role
- Field Operations Manager at DISH TV
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About David S. Jackson
As a Field Operations Manager at DISH Network, I lead a diverse team of field engineer professionals in the Charlotte market, overseeing operational, integration, and maintenance support for wireless network projects. I have over 25 years of combined leadership and management experience, developed in the United States Marine Corps then tailored while in the telecommunications industry. I am passionate about delivering high-quality service, driving process improvements, and managing operational costs and budgets. I have a PMP certification and an MBA degree, which enable me to apply best practices and strategic thinking to complex and dynamic situations. I am also a NC Notary Public and a member of several academic honor societies. I am always seeking self-improvement and new challenges, as well as opportunities to mentor and empower others.
Experience
Field Operations Manager
Feb 2022 — Present · Charlotte, NC, US
Lead a diverse team of Field Engineer professionals in the Charlotte Market (includes North & South Carolina); resource planning, performance management, and organizational development.> Vendor Management oversight of operational, integration and maintenance support.> Project Management of various wireless network upgrade, retrofit, and maintenance projects > Manage and Track Operational Costs, ensure budget is met while being cost-conscious > Identify Process Improvements and collaborate with national standards and development team for implementation > Develop operational policies and processes.> Communicate Professionally and Effectively with Team, Peers, and Leadership > Develop Disaster Recovery Operational Plan - Utilize the NEMS Framework > Established rapport with team members, support national practices that drive employee engagement and productivity.
Education
University of Phoenix
Bachelor of Science (B.S.M.), Management
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management
Davidson-Davie Community College
Associate of Science (A.S.E.E.T.), Electronics Engineering Technology
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