David R. Jones

About David R. Jones

I build and scale high-performing engineering teams that deliver products users…

Experience

1. Software Quality Assurance Manager

   Ntara

   Jun 2020 — Present · Johnson City, TN, US

   As Quality Assurance Manager at Ntara, I support enterprise digital transformation initiatives that integrate PIM, DAM, ERP, and e-commerce systems to enhance product data quality and customer experience. I collaborate across engineering, UX, and product teams to align testing priorities with business goals, implement agile processes, and streamline delivery through AI-assisted automation. My work focuses on building transparency, risk awareness, and accessibility compliance (WCAG 2.2 AA / Section 508 / EAA) into every project, while mentoring QA professionals and contributing to continuous improvement efforts that have reduced post-release defects and shortened release cycles.

Education

• Virginia Highlands Community College

  AA&S

  2002 — 2004

• Radford University

  BS

  2004 — 2007

Skills

• Sdlc
• User Stories
• Software Quality Assurance
• Software Development Life Cycle (Sdlc)
• System Testing
• Testing
• Defect Tracking
• Hp Quality Center
• Scrum
• Quality Assurance
• Agile Methodologies
• Sql
• Quality Center
• Test Strategy
• Agile & Waterfall Methodologies
• Test Planning
• Software Project Management
• Test Cases
• Test Management
• User Acceptance Testing
• Manual Testing
• Requirements Analysis
• Scenario Development
• Regression Testing
• Team Leadership