David R. Carter
Geek Squad Technician at Best Buy
- Role
- Geek Squad at Best Buy
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About David R. Carter
Experienced and knowledgeable Information Technology Professional seeking to contribute…
Experience
Geek Squad
Nov 2013 — Present · Washington, DC, US
I am the primary point of contact for all clients, handling returns, exchanges, trade-ins, recycling, defective products and repair questions. I easily explain our service offerings and ensure no customer is ever left unserved or under served. Engage customers using client service and selling skills.Provide fast, friendly processing of client requests.Provide computer repair services.Perform other duties as assigned.
Skills
- Training
- Software Installation
- Remote Access
- Password Resets
- Microsoft Office 2007
- Customer Service
- Regedit
- Customer Support
- Ipconfig
- Networking
- Desktop Computers
- Windows 7
- Network Administration
- Microsoft Office
- Computer Maintenance
- Vpn
- Troubleshooting
- Software Documentation
- Powerpoint
- Microsoft Word
- Computer Security
- Computer Repair
- Information Technology
- Laptops
- Operating Systems
- Computer Hardware
- Telephone Skills
- Access
- Active Directory
- System Administration
- Remote Desktop
- Call Centers
- Xp
- Hardware
- Social Networking
- Printers
- Outlook
- Lotus Notes
- Windows Server
- Microsoft Excel
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