David Quinn
Senior Technology Strategist @Allstate Northern Ireland
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WORK HISTORY
Senior Technology Strategist @Allstate Northern Ireland
Derry City, GB
Currently leading the evolution of our contact center technology strategy to deliver on enterprise goals for digital transformation and customer, and employee experience- Led the definition and execution of a new strategic direction for our contact center core IT platforms moving to SAAS and leveraging best in class product offerings - Leading the ongoing drive to reduce waste in our IT platforms through consolidation, simplification and transformation – building on multi million $ year on year savings already achieved
EDUCATION
NWIFHE
Electrical, Electronics and Computing Engineering
Technological University Dublin
Electrical and Electronics Engineering
SKILLS
ABOUT DAVID QUINN
High-energy, articulate senior leader with 25 years experience in the financial, foreign exchange and insurance sectors. Proven ability to create and execute a compelling vision while being a collaborative, directive or coach styled leader as needed. Results focused and recognized for taking on major challenges while adapting to rapidly changing situations and resolving mission critical issues to ensure success. An agile leader focused on embracing an end-to-end product mindset and utilising all benefits offered through Agile development practices with a clear focus on outcome. Extensive business transformation experience, ensuring we keep customers at the center of our focus on achieving high value and cost effective solutions. Extensive global leadership experience adept at building high performance organisations across continents focused on delivering high quality, cost optimised solutions to our business.
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