David Puerto
Driving Customer Success | Passionate About Sales, E-commerce, and Business Growth
- Role
- Customer Relations Specialist at Blue Nile
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About David Puerto
Results-oriented Sales and Customer Success Professional with a proven track record in client retention, revenue growth, and strategic account management. Skilled in high-performance customer service, process optimization, and fostering long-term client relationships. Bilingual in English and Spanish, with a multicultural perspective that enhances engagement with diverse audiences and global markets. Proficient in CRM tools, data-driven decision-making, and leading cross-functional teams to drive success. Passionate about creating meaningful connections and delivering impactful results.
Experience
Customer Relations Specialist
Oct 2021 — Present
Responsible for delivering exceptional customer experiences through effective communication, issue resolution, and personalized solutions for high-ticket orders. Consistently answering internal helpdesk calls to help Customer Care Specialists and Diamond Experts resolve customer issues.
Education
Broward College
Associate of Arts - AA, Business Administration and Management, General
2016 — 2018
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