David Pritchard

Technical Manager @Actavo

JM

Employment History:QNBN NGA manager KCOM NGA and Quality manager Audit Communications Ltd Project & Quality manage on the BT, Virgin and Kcom networks Consulting on the installation of the new BT NGA broadband network, the Virgin media network and Kcom NGA network in the UK.Key rolesManage and control the installation of Civils infrastructure. Cabling and Fibre nodes.Quality control and audit of in progress and retrospective works including civils construction.Consult on all planning issuesOversee testing and the monitoring of resultsAudit and compile all completed documentation on completed works Trans Telecoms (STC) contract FTTH and FTTxThe FTTH Operations Manager for a large private Saudi Arabian company who are the main partner of the Saudi Telecoms Company (STC)Develop and deliver the FTTH/FTTB, ADSL & New VDSL installation processes and procedures on behalf of STC.Recruit, train and manage a team of over 300 operatives deploying FTTH/FTTx solutions across Riyadh.Train existing ADSL technicians in customer services. Design specific training and quality courses and define new standards and procedures.Manage field based teams to deliver high all SLAs & KPIs set by the clientAchievements include:Spearheaded the development of the new standards for FTTH within STCDriving a quality of workmanship and Customer satisfaction figure to a consistent level of 100%Streamlining \'Field\' based training and delivery practices to deliver cost efficiencies and greater levels of performance

Manchester University

Telecommunication Engineering

The Open University

BSc, Telecommunications engineering