David Post
CMDB Product Owner @ Pearson | IT Asset Management, Process Improvement
- Role
- Cmdb Product Owner at Pearson
- Location
- Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About David Post
I am a ServiceNow Architect specializing in CMDB strategy, discovery, and enterprise…
Experience
Cmdb Product Owner
Mar 2023 — Present · Durham, NC, US
Establishing global discovery and mapping of Pearson\'s global IT infrastructure. Along with that, I\'ve overseen the implementation of Hardware Asset Management and Software Asset Management to reduce spend and enforce governance of our procurement processes. From a strategic standpoint, I partner with Enterprise Architecture to help the work of identifying our company\'s necessary capabilities and the products we use to provide them to our employees and customers.Beyond product enhancement and module implementation in ServiceNow, I provide internal consulting services to teams looking to better document and track their services\' performance, process improvements for ITSM, ITOM, and ITAM activities, and mentoring ServiceNow professionals in their journeys to be lifelong learners.
Education
Fresno Pacific University
Master of Divinity - MDiv
2006 — 2008
University of Oklahoma
BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
2000 — 2002
California State University, Fresno
BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
2002 — 2004
Liberty University
Associate of Science (AS)
2009 — 2011
MyComputerCareer.com
Multiple Certifications for CompTIA, Microsoft, and CISCO
2013 — 2013
Skills
- Windows 7
- Employee Training
- Adobe Acrobat
- Networking
- Active Directory
- Xp
- Network Security
- Digital Printing
- Team Management
- Troubleshooting
- Network Topology
- A+ Certified
- Comptia Network+ Certified
- Software Installation
- Virtualization
- Print Management
- Vpn
- Windows Xp Pro
- Security
- Windows Server 2016
- Computer Hardware
- Pre-Press
- Adobe Creative Suite
- Customer Service
- Printers
- Centos
- Windows Xp
- Comptia
- Microsoft Office
- Wide Format Printing
- Third-Party Dns
- Comptia a+ Certification
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