David Pollitt
End User Support Manager @Awaze
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WORK HISTORY
End User Support Manager @Awaze
EDUCATION
MMU
HND BIT, Business IT
Ashton 6th Form College
A-Levels, Studied A-Level Maths, Business Studies, IT and General Studies.
SKILLS
ABOUT DAVID POLLITT
Experienced IT Leader | Service Delivery | IT Operations | Digital TransformationWith over two decades of experience in IT leadership, I have a proven track record of delivering high-performing teams, optimizing IT service operations, and driving digital transformation in fast-paced, high-growth environments.Currently a Senior Service Delivery Manager at Boohoo PLC, I specialize in IT operations, service delivery, and strategic technology management, ensuring stability, scalability, and security across critical business systems. My experience spans retail, e-commerce, and corporate IT, where I have successfully led cloud migrations, major incident management, IT service transitions, and supplier negotiations to enhance performance and reduce operational costs. Core Strengths: IT Operations & Service Management (ITIL) Service Transition & Continuous Improvement Digital Transformation & Cloud Strategy Supplier & Contract Management Cybersecurity & Compliance (PCI DSS, CISM, CE+) Budget & Cost Management I thrive in dynamic environments where technology and business strategy intersect. Whether it’s leading teams through complex IT transformations, driving efficiency through automation, or ensuring seamless service delivery, I’m committed to delivering value-driven IT solutions.Let’s connect! I’m always open to discussions on IT leadership, technology strategy, and service excellence.
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