David Pacey
Head of Saas Change and Release Management @Temenos
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WORK HISTORY
Head of Saas Change and Release Management @Temenos
London, GB
Strategic Leadership: Define and lead the overall strategy for SaaS change and release management across the organization, ensuring alignment with business goals and technology roadmaps.Governance & Compliance: Establish and enforce robust change management policies, procedures, and controls to ensure compliance with internal standards and external regulations.Release Planning & Execution: Oversee the end-to-end release lifecycle, from planning and scheduling to deployment and post-release validation, ensuring minimal disruption to services.Stakeholder Engagement: Collaborate with cross-functional teams—including Product, Engineering, QA, Security, and Operations—to coordinate change initiatives and manage dependencies.Risk Management: Identify, assess, and mitigate risks associated with changes and releases, ensuring business continuity and service reliability.Tooling & Automation: Drive the adoption of modern release management tools and automation frameworks to improve efficiency, traceability, and repeatability.Performance Metrics: Define and track KPIs to measure the effectiveness of change and release processes, continuously identifying areas for improvement.Continuous Improvement: Foster a culture of continuous improvement by regularly reviewing processes, incorporating feedback, and implementing best practices.Team Leadership: Build, mentor, and lead a high-performing team of change and release managers, fostering collaboration and professional development.
EDUCATION
Challney High School for Boys
High School
University of Bedfordshire
Computer Science
Luton Sixth Form College
A Levels, Computer Science
SKILLS
ABOUT DAVID PACEY
An experienced and confident Enterprise Release & Environments Director and former BCS (formally ISEB) certified Business Analyst with a rare ability to manage technical delivery \'hands-on\' and execute technical change but also deliver strategically. With an extensive analytical, strategic and investigative set of skills, gained through a variety of Finance, IT and Operational roles in the Financial Services, Media Services, FMCG sector and most recently language translation and IP services David has a unique set of skills and experience in the market. • Strategy development/delivery - able to facilitate and execute measurable strategy that significantly impact business results.• Transformation and innovation – directs business transformation and operations through innovative change solutions to increase effectiveness and productivity. • Problem Analysis - strong communication, collaboration and facilitation skills to analyse and define problems and blockers, and create solutions that resolve the issues with the path of least resistance, but always mindful of governance and controls. • Change, Release, Project and Programme management – delivers agreed vision on-time and in budget through highly organised, tenacious and creative approach to problem solving and change management. Experienced in managing multiple, complex projects and change programmes across multiple teams and countries.• Cross functional collaboration – breadth of experience across all business lines, set up and management of external partners and suppliers to ensure seamless delivery. Extensive stakeholder management and influencing capability.Specialties: Securitisation, Treasury systems, 6 Sigma, Business Analysis, Business Process Re-engineering, Financial Modeling, Presentation Development, Business and Functional Requirements Writing, Process Mapping and Analysis (UML/CASE/MS Visio), SLA\'s and OLA\'s, Tender execution, Contract negotiations, Supplier management, Project Management Office, Process Modeling, Data Modelling, Systems Analysis, Release Management, SAP Technologies/ Applications (FI, BW, TI), SQL Server Management Studio 2019, Visual Studio 2019, AS/400 & iSeries and Mercury Quality Centre/Test Director, Azure DevOPS, Microsoft Dynamics 365 F&O, AX, BizTalk & Azure Cloud / LCS, Power Platform, Power Apps, DevSecOps implementation across enterprise, multi-application environments. Fastpath. CI/CD, D365 HR
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