David Osborne
Staff User Researcher @Insulet Corporation
Boston, MA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2024 — Present
Staff User Researcher @Insulet Corporation
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Acton, MA, US
Researching customer experiences of end-to-end processes to identify and fix key drivers of customer attrition.
EDUCATION
1999 — 2001
Boston College - Wallace E. Carroll Graduate School of Management
MBA
1983 — 1988
The University of South Dakota
Ph.D.
1979 — 1983
University of Scranton
BS magna cum laude
SKILLS
TrainingCrmFocus GroupsManagementSegmentationSurvey DesignAnalysisNet Promoter ScoreIntegrated MarketingMarketing ResearchMarket ResearchResearch DesignCompetitive AnalysisCustomer ExperienceStrategyMarketingCross-Functional Team LeadershipCompetitive IntelligenceMarketing StrategyCustomer InsightAnalyticsBusiness IntelligenceLeadership
ABOUT DAVID OSBORNE
Generates actionable insight through customer research, from early stage generative…
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