David Osborne
Staff User Researcher at Insulet
- Role
- Staff User Researcher at Insulet Corporation
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
ScienceView LinkedIn profile
About David Osborne
Generates actionable insight through customer research, from early stage generative…
Experience
Staff User Researcher
Jun 2024 — Present · Acton, MA, US
Researching customer experiences of end-to-end processes to identify and fix key drivers of customer attrition.
Education
Boston College - Wallace E. Carroll Graduate School of Management
MBA
1999 — 2001
The University of South Dakota
Ph.D.
1983 — 1988
University of Scranton
BS magna cum laude
1979 — 1983
Skills
- Training
- Crm
- Focus Groups
- Management
- Segmentation
- Survey Design
- Analysis
- Net Promoter Score
- Integrated Marketing
- Marketing Research
- Market Research
- Research Design
- Competitive Analysis
- Customer Experience
- Strategy
- Marketing
- Cross-Functional Team Leadership
- Competitive Intelligence
- Marketing Strategy
- Customer Insight
- Analytics
- Business Intelligence
- Leadership
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