David O.
Room Service Waiter @Manchester United
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WORK HISTORY
Room Service Waiter @Manchester United
Old Trafford, GB
I am required to greet customers with a friendly and enthusiastic manner. Taking customers orders and even making recommendations to those who were unsure. Then I would ensure all enquiries that the customer had were taken care of. This greatly improved my customer service skills as I was actively listening to customers while giving solutions, thus developing my problem solving skills.
EDUCATION
The Manchester Metropolitan University
Business Technology
Cardinal Langley RC High School
GCSE
Bury College
A-levels
ABOUT DAVID O.
Business Technology @ MMU | Aspiring Data Strategist | Founder,@dkdesigns._I am a BSc Business Technology student at Manchester Metropolitan University, dedicated to mastering the tools that drive modern digital transformation. My focus is on translating complex data into the strategic insights that businesses need to scale.While currently in my second year, I have focused on building a \"corporate-ready\" foundation through rigorous academic projects, high-level industry simulations with Goldman Sachs and BCG, and my own entrepreneurial ventures.What I’m Building:• Data Analytics Excellence: Leveraging Power BI, Excel, and SQL to synthesise multi-channel data. Training reinforced through the BCG \'Data for Decision Makers\' online simulations. • Entrepreneurial Growth: Founded @dkdesigns_. where I manage end-to-end operations, from digital marketing strategy to securing 10+ monthly bookings via a member community.• Risk & Operational Logic: Developed a structured approach to identifying bottlenecks and mitigating trade discrepancies through Goldman Sachs virtual simulations.• Digital Innovation: Exploring the impact of Industry 4.0 and disruptive tech on client compliance, building on insights gained during work experience at PwC.I also bring:• Resilient Communication: Managed weekly customer interactions at JD Sports, maintaining high satisfaction in high-pressure retail environments• Academic Leadership: Serving as an MMU Course Representative, advocating for student needs and liaising directly with university faculty.• Team Discipline: Developed leadership and high-performance habits as a semi-professional football player.Technical Toolkit:Core: Power BI, SQL, Microsoft Excel.Systems: DFDs, ERDs, and Access Database Management.Strategy: Trend Analysis, Risk Simulation, and Digital Storytelling.I am currently seeking 2026/27 placement opportunities within Data Analytics and Business Technology.
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