David North
General Manager @The Carriage Club
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WORK HISTORY
General Manager @The Carriage Club
Kansas City, MO, US
Lead operations at The Carriage Club, a Platinum Club of America and the premier private club for ice sports in Kansas City, with equally outstanding racquet, fitness, and dining facilities.Successfully oversaw and completed a $13 million capital improvement project, ensuring uninterrupted member service throughout construction.Driving strategic planning and execution of a new five-year capital improvement plan, positioning the Club for long-term excellence and future growth.Cultivate a culture of hospitality, operational efficiency, and staff development across all departments.Partner with Board and Committees to align vision, manage budgets, and elevate the overall member experience.Spearheaded initiatives to strengthen community engagement and member retention, reinforcing the Club’s reputation as a welcoming and dynamic environment.
EDUCATION
Oklahoma State University
Bachelor's degree, Hospitality and Tourism Management.
SKILLS
ABOUT DAVID NORTH
Team-oriented and goal-driven private club professional with a hands-on leadership style and a proven record of success in exclusive club operations. Extensive experience in managing high-end food & beverage programs, member services, and club-wide operations with a focus on quality, efficiency, and member satisfaction. Skilled at leading teams through complex challenges, including maintaining service excellence during major construction and renovation projects. Strong advocate for community engagement, staff development, and fostering a culture of hospitality and belonging.
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