David Nichols

About David Nichols

Experienced and proven professional enthusiastically seeking employment. Eager to leverage honed skills in sales, customer service and support driving business growth while contributing to a dynamic team environment. I excel at building enduring, mutually respectful relationships with clients and partners, leading to long-term value creation. My career features a strong record of achievement in new business development and existing client management, marked by a proficiency in navigating complex organizational dynamics to secure successful outcomes. I am a strategic customer tactician, demonstrating a consistent ability to efficiently analyze opportunities, deploy resources effectively, and deliver superior customer experiences.Customer Service Specialization Focus- 30 years of experience and success in local, regional and global customer service, sales and delivery of transformative solutions- Experience with inventory logistics, shipping and receiving, and on demand delivery services- Professional Services Delivery, Management and Support- Manage, coach and mentor internal Delivery Support Teams- Asset Management and Large Service Support / Maintenance Contract Consulting- Finance Strategy research, analyze, recommend and execute account strategies plans- Proven customer support expertise and excellent communication skillsAccomplished Senior IT Account Executive with 25 + years of proven success in technology consulting, account management and corporate sales, known for building trust and respect among clients and partners leading to long-term relationships and business growth. Experienced “hunter” with ability to successfully maneuver within corporate infrastructures and determine proper strategy for closing the sale. Skilled customer strategist and tactician with innate ability to analyze and assess opportunities efficiently, then assimilating and coordinating the right resources to deliver a superior customer experience. Proficient in customer relationship selling and personnel management including contract negotiation, coaching and mentoring.Sales Specialization Focus- Cloud, Hosted, Managed Services- Global Professional Services Management and Delivery- UCcasS, IaaS, SaaS, PaaS- LAN, WAN and Network Infrastructure- Converged/Hyper Converged Data Center solutions including Cisco, EMC, NetApp, IBM- Premise based and cloud/hosted Unified Communication platforms - Expertise in contact center, VoIP, unified messaging, and presence/IM applications- Network Security- Wireless Infrastructure / Mobility

Experience

1. Distribution Center Associate

   FedEx

   Mar 2025 — Present · Niles, IL, US

   Distribution Center Associate responsible for freight managment, logistics, shipping and internal inventory processes.

Education

• William Fremd High School Palatine IL

  High School

  1983 — 1986

• University of Colorado Boulder

  BA, Political Science

  1986 — 1990

Skills

• Security
• Enterprise Software
• Sales Management
• Sales Process
• Managed Services
• Sales
• Vmware
• Telecommunications
• Salesforce.com
• Virtualization
• Direct Sales
• Disaster Recovery
• Go-to-Market Strategy
• Network Security
• Voip
• Channel Partners
• Data Center
• Storage
• Unified Communications
• Sales Operations
• Professional Services
• Account Management
• Software as a Service (Saas)
• Business Development
• Saas
• Cisco Technologies
• Leadership
• Networking
• Cloud Computing
• Vendor Management
• Strategic Partnerships
• Management
• New Business Development
• Solution Selling