David Murray
Customer Experience Researcher
- Role
- Customer Experience Research at Fifth Third Bank
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About David Murray
Over 25 years of experience designing and analyzing custom market research projects.…
Experience
Customer Experience Research
Jun 2023 — Present · Cincinnati, OH, US
Lead the development and execution of customer experience research projects among retail customers and commercial clients. Deliver insights to product owners, regional presidents, and each line of business.
Education
University of Cincinnati
MBA
1995 — 1997
Miami University
BS
1986 — 1990
Skills
- Consumer Behavior
- Survey Design
- Consumer Behaviour
- Advertising Research
- Market Research
- Segmentation
- Market Analysis
- Competitive Intelligence
- Marketing Strategy
- Customer Insight
- Quantitative Research
- Marketing Research
- Analytics
- Focus Groups
- Questionnaire Design
- Online Research
- Brand Equity
- Primary Research
- Qualitative Research
- Competitive Analysis
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