David T. Muir
Quality and Performance Improvement Leader
- Role
- National Clinical Resource Nurse at Accredo Therapeutics
- Location
- Overland Park, KS, US
- LinkedIn followers
- 500 followers
About David T. Muir
Business Leader & Clinical Professional with a valuable blend of expertise in healthcare,…
Experience
National Clinical Resource Nurse
Feb 2001 — Present · Overland Park, KS, US
Manage relationships and serve as key liaison between patients and health care providers for coordination of specialty pharmaceutical services and administration of prescription medications, home IV antibiotics, and drug therapies. Develop research, training materials, and job aids for clinical/administrative staff providing patient with information on new prescription medications; work with pharmacists on standard protocols, call scripting, and regulatory compliance to ensure highest levels of customer service, patient education, and process improvement. Serve as Clinical Representative and Project Manager to the business and to \"super-user group\" for process engineering, software system upgrades, continuous improvement initiatives, and end-user training. Define and implement SOPs; develop/deliver training and support to internal/external customers on drug therapies and protocols. Ensure compliance with regulatory standards and payer requirements for approval of drug therapies and clinical services by conducting regular audits of medical records and document review of new patients. Drive continuous improvement by identifying areas for improvement and leading projects to address issues and implement changes.
Education
University of Missouri-Kansas City
Bachelors of Science, Biology, General
1997
Baker University
Master degree in Business, Business Administration and Management, General
2005
Graceland University
Masters of Science in Nursing, Family Nurse Practitioner
2013
Graceland University
Bachelors of science, Nursing
1998
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