David Moore
NMLS: 1619481
- Role
- Operations Manager at Trueway Mortgage
- Location
- Woodstock, GA, US
- LinkedIn followers
- 500 followers
About David Moore
If you put 100% of your effort into something, you have no option to be…
Experience
Operations Manager
Dec 2024 — Present · Suwanee, GA, US
Operational ManagementSetting and enforcing policies and procedures for loan origination, processing, and servicing.Ensuring the timely and accurate completion of loan applications and approvals.3. Loan Portfolio ManagementMonitoring the performance and quality of the mortgage loan portfolio.Ensuring the institution’s risk exposure is managed effectively.Analyzing market trends to adjust loan offerings and strategies.4. Customer RelationsInteracting with clients to address complex inquiries and complaints.Building relationships with customers, real estate agents, and brokers.Ensuring customer satisfaction and retention.5. Regulatory ComplianceEnsuring all mortgage operations comply with federal, state, and local regulations.Staying up-to-date with changes in laws affecting mortgage lending.Conducting audits and implementing corrective measures as needed.6. Strategic Planning and ReportingDeveloping and implementing strategies to grow the mortgage loan business.Preparing reports on departmental performance for senior management.Setting and monitoring sales targets for mortgage products.7. Risk AssessmentEvaluating and approving high-value or complex loans.Identifying potential risks in the loan portfolio and mitigating them.Ensuring appropriate credit underwriting standards are maintained.8. Technology and Process ImprovementImplementing tools and technologies to streamline mortgage processing.Identifying areas for efficiency improvement and initiating process changes.
Education
Kennesaw State University
Bachelor of Business Administration - BBA
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