David Michael Robinson
Vice President of Sales
- Role
- Senior Director, Ioa - Retail, Cpg, Travel & Hospitality at Cognizant
- Location
- Palo Alto, CA, US
- LinkedIn followers
- 500 followers
About David Michael Robinson
Fortune 100 Client Partner with over $4.5 Billion in contracted relationships created and managed. Enterprise partnerships over time require deep domain expertise; integrity in relationship; and an unwavering commitment that solutions are a genuine fit for clients. I have been privileged to partner with the largest firms in the world, culminating in the distinguished work we are doing today at Cognizant. In the IOA/BPS practice, our work is centered in the unique requirements of digital transformation. Digital transformation today is as much about competitive cost structures and innovative commercial constructs, as it is about solution architectures. Analytics, Automation and Utility Consumption are no longer bolt-ons to legacy structures but have become foundational to operational design.Systems Integrated Business Process Outsourcing is a complex discipline; a mashup of art & science; of multi-disciplinary competence that includes consulting, operations, technology, finance, legal, HR and sales. BPO, Digital Transformation, CX, F&A, Procurement, HRO, Shared Service Operations, CRM, Contact Center, P&L, Costing, Solution Architecture, Negotiation, RPA, AI, Consulting, Project Management, Healthcare, Financial Services, Consumer & Retail, Offering Development, Account Delivery
Experience
Senior Director, Ioa - Retail, Cpg, Travel & Hospitality
Jan 2018 — Present · Palo Alto, CA, US
Chartered to expand Cognizant’s Retail and CPG practice, working to synthesize our revered consulting practice; best in class digital architecture; and global delivery footprint. Deep domain/industry expertise, accumulated through delivering solutions for the world’s largest and most established digital brands. In Cognizant Digital Operations (IOA) we are successfully redefining BPO/BPS, building and curating a suite of \'core process solutions\', which are digitally fortified. We are operating globally and at scale with solutions that did not exist as recently as 24 months ago. Cognizant: Revolutionizing ‘as a service’ in CX, F&A, HRO, and Procurement, as well as the architectures that hold them together.$450M in Total Contract Value delivered, with no year of production below $85M from 2020 through FY 2024.
Education
Pepperdine University
BA, History & Literature
Seminary - Golden Gate Baptist Theological Seminary
Theology/Theological Studies
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.