David Meachum

About David Meachum

HIGH-IMPACT TECHNOLOGY EXECUTIVE PLANNING, DEVELOPING & DELIVERING INNOVATIVE TECHNOLOGY SOLUTIONS IMPROVING CUSTOMER EXPERIENCE BUILDING & LEADING HIGH-PERFORMING GLOBAL TEAMSKnown as a PERFORMANCE-DRIVEN TECHNOLOGY EXECUTIVE and have 20+ years of highly successful experience in global innovation, engineering, operations, and organizational transformation in high tech, health care, and government. Areas of expertise include:ALIGNING TECHNOLOGY AND PEOPLE WITH ORGANIZATIONAL OBJECTIVES and delivering IT solutions that address complex business challenges, increase productivity and profits, and provide world class customer experiences.ANTICIPATING TECHNOLOGY SHIFTS, aligning faster development cycles, engineering enterprise infrastructure architecture solutions in business-critical online environments, improving end-user productivity, and inspiring teams to produce the best technology innovation possible.Currently I am the Global Leader of Central Technical Operations Services for Amazon. In this role I provide incident response, management, and mitigation services for the retail website, corporate infrastructure and employee technology services.While serving as Associate Vice President for Providence Health, I led technology transformation, landing multimillion dollar investments in biomed engineering, IT infrastructure, and client engineering for the 50 hospitals and 820+ clinics located across the US.IN MY 17 YEARS of experience with MICROSOFT I LED GLOBAL OPERATIONS & ENGINEERING TEAMS for Windows Infrastructure delivering customer-focused innovation. Highlights using the latest Microsoft technologies include:SUCCESSFULLY DEPLOYING WINDOWS TO MICROSOFT’S GLOBAL EMPLOYEES within weeks of the world-wide product launch.Enabling Microsoft Product Groups to PRODUCE LEADING EDGE SOFTWARE by leading Global Operations for Client, Application and Infrastructure Support Groups across Microsoft.Planning and executing strategies to LEVERAGE GLOBAL SUPPORT TEAMS IN CHINA, INDIA, EUROPE & US.RUNNING THE MOST VISITED WEBSITES ON THE PLANET – Amazon.com and Microsoft.com.

Experience

1. Global Leader, Amazon Com Retail Site Technical Operations

   Amazon

   Sep 2021 — Present · Seattle, WA, US

   Global leader of Intelligent Cloud Control | Stores Technical Operations, leading incident management operations for Amazon\'s global websites while driving high levels of reliability and availability.Developing next generation tooling to scale the incident management processes to hundreds of services and dozens of business verticals. Influence and impact thousands of Amazon\'s engineers so they can delight Amazon\'s customers. Work side-by-side and collaborate with strategic technical stakeholders and customers at senior leadership/SVP and operational levels to deliver solutions that meet the broadest needs of Amazon\'s eCommerce platform.As part of the Intelligent Cloud Control (ICC) organization, Stores Technical Operations provides critical incident management for Amazon Stores business, delivering daily results that scale for peak events such as Prime Day and Cyber Monday, while collaborating across the broader Amazon organization. The ICC organization ensures the highest level of availability, security and privacy of the web and mobile services that power the experience delivered to Amazon customers worldwide.

Education

• Howe Military Academy

  High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

  1975 — 1979

• Marygrove College

  Business Administration, Computer Science

  1988 — 1993

Skills

• Distributed Systems
• Sharepoint
• Training
• Business Process Improvement
• Service Management
• IT Strategy
• System Architecture
• Technical Leadership
• Windows
• Service Delivery
• Software Development
• Project Planning
• Cloud Computing
• Leadership
• Scalability
• Networking
• Microsoft Technologies
• Architecture
• High Availability
• Process Improvement
• Telecommunications
• Troubleshooting
• Software Project Management
• System Deployment
• Online Services
• Servers
• Itil
• Infrastructure
• Sdlc
• Data Center
• Solution Architecture
• Team Leadership
• Active Directory
• Windows Server
• Operations Management
• Release Management
• Agile Project Management
• Server Architecture
• Product Management
• Agile Methodologies