David McLean

Head of IT Incident and Problem Management and IT Operations @TSB Bank

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Head of IT Incident and Problem Management and IT Operations @TSB Bank

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EDUCATION

1989 — 1998

The Open University

BSc Hons, Mathematics and Computing

SKILLS

GovernanceService ManagementDepartment ManagementProject DeliveryService DeliveryCustomer EngagementIT OutsourcingIT Service ManagementIntegrationPeople ManagementChange ManagementIT ManagementCustomer RelationsOutsourcingInformation TechnologyBusiness ContinuityIT GovernanceManagementTechnical RecruitingCustomer ServiceBusiness Case and Proposal DevelopmentIncident ManagementPrince2Sales ManagementIso 27001Career ManagementIT OperationsItilProblem ManagementStakeholder ManagementTeam LeadershipCross-Functional Team LeadershipIT StrategyTechnical ManagementPerformance AppraisalService Risk ManagementPeople Skills

ABOUT DAVID MCLEAN

Head of IT Incident and Problem Management and IT Operations at TSB Bank

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David McLean — Head of IT Incident and Problem Management and IT Operations at TSB Bank in Edinburgh, GB | Unifers