David McKenzie
Business Partner Manager - Solution Architecture and Design @Mercedes-Benz USA
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WORK HISTORY
Business Partner Manager - Solution Architecture and Design @Mercedes-Benz USA
Atlanta, GA, US
EDUCATION
Georgia Institute of Technology
Industrial Engineering
SKILLS
ABOUT DAVID MCKENZIE
As an Information Technology, Project Management, and ITSM professional with over 20 years of blended experience leading enterprise projects and teams across service delivery, cloud, and data center operations, I offer a dynamic skill set and a dedication to hard work and excellence to achieve business objectives. Leveraging a pragmatic leadership style, I have led teams through all stages of the service management and project lifecycle, including conceptualization, design, development, execution, and delivery, ensuring results that meet and exceed expectations. A seasoned communicator with a strong customer focus, I take pride in my ability to liaise cross-functionally to resolve issues, improve processes, and deliver optimal results. As you will see, my credentials include progressive responsibility with documented success in directing technical operations and solutions. I am known as a versatile and intuitive leader with experience in all core managerial functions, including problem-solving skills and sound judgment to make difficult decisions.Highlights of Expertise:• Full ITSM Suite expertise• Asset Management• Incident Management • Vendor and License Management • Project Management• SCRUM / Project Management • Disaster Recovery / Business Continuity • AWS and Azure Management • Data Center and Cloud Operations• Risk Management • Governance • Agile Methodologies • Service Delivery• Operational Analytics• Strategic & Operational Planning• Business Transformation
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